FOREWORD
The following Guidelines are a minimum code of business conduct and practice which will be adhered to by the Ontario Mutual Insurance Association (henceforth OMIA), its Board of Directors, and staff. It is based on the principles in the CSA Standard CAN/CAS Q830, Model Code for the Protection of Personal Information. Recognizing that the financial services industry is, must be, and will continue to be, highly regulated, OMIA, its Board of Directors, and staff are committed to strict adherence to the letter and the spirit of the laws, rules and guidelines governing the industry. The objective of these Guidelines is to gain and maintain the public's trust while serving the OMIA membership in the most appropriate manner. The guidelines cover the management of personal information (collection, possession, protection, use, disclosure, verification and correction) and the conduct of the association's Board of Directors and its employees.